Get in touch

We're a friendly bunch so feel free to send us an enquiry about a product, service or... well anything really!

BATA Head Office & General Enquiries

Postal Address:

BATA Ltd
Main Street
Amotherby
Malton
YO17 6TA

T: 01653 605200
F: 01653 605211
E: info@bataltd.co.uk

Accounts teamAccount Enquiries

T: 01653 605200
E: accounts@bataltd.co.uk

 

Share Member Queries

T: 01653 605 200
E: sharemember@bataltd.co.uk

 

Forwarding teamAnimal Feed

T: 01653 605200
E: sales@bataltd.co.uk

 

Fertiliser Enquiries

T: 01653 605200
E: sales@bataltd.co.uk

 

Fuel teamFuel & Energy Services

T: 01653 605250
E: fuel@bataltd.co.uk

 

 

Farm Sales Team: Click here to view your local representatives

 

 


Returns

Returns Policy

If you wish to return an item for any reason, you can either take the item(s) to your local store or send to:

BATA
Returns
Main Street
Amotherby
Malton
North Yorkshire
YO17 6TA

Please note any postage costs including those incurred when returning your item(s) will be at your own expense except in the case of faulty item(s)

In order to receive a refund or exchange you must:

  • Provide proof of purchase for the item(s) being returned.
  • Return the item(s) within 28 days of being delivered to you/collected by you.
  • Return the item(s) in a resellable condition with its original packaging unless faulty.

Please note there are some items which can not be exchanged or refunded (unless faulty) due to being perishable or for health and safety or hygiene reasons. This includes animal feed, animal health products and protective clothing. Please contact us if you are unsure.

Faulty products can be returned for a full refund. Alternatively you can contact us by emailing info@bataltd.co.uk with a photo of the product as well as any documentary evidence for your claim or call 01653 605200.

Click & Collect

If you wish to return an item that you ordered through www.robinsonsequestrian.co.uk with Click & Collect, please take the item(s) to the store you collected your Click & Collect order from. Refunds will take up to 10 working days and can not be refunded at BATA Country Stores.

If you have any queries relating to Returns or Click & Collect please contact us on 01653 605200 or email info@bataltd.co.uk

We are confident with the quality of plants that we stock at our Garden Centre in Easingwold that we offer a Plant Guarantee click here to view

Terms & Conditions

Our returns policy operates in conjunction with our Terms & Conditions click here to view.